There are several things that can play a factor in speeds and connectivity. Tower congestion, tower maintenance, too many devices connected etc. are just a few of those things that can cause a disruption in service. Unfortunately, some of these are things that Miles Out Internet can not control. However, if you experience loss of internet connection or extremely slow speeds for more than 24 hours and after completion of the following steps, please reach out to us so we can eliminate everything on our side and help determine what the issue might be.